At The Handicrafts Boutique, we are committed to ensuring your satisfaction with the handwoven blankets you purchase. If you wish to return or request a refund after receiving your product, please follow our policy:
- Return Conditions
You can request a return within 7 days of receiving the item. Please ensure the item is unused, undamaged, and retain its original packaging and tags. - Return Process
Contact Customer Service: Submit a return request via email or by contacting our support hotline, providing your order number and reason for return.
Obtain Return Authorization: We will provide you with return authorization, detailing how to ship the item.
Return the Item: Follow the provided instructions to return the item to the designated address. Please retain your mailing receipt.
Return Address: 908 CRESTVIEW DR, SAN CARLOS, CA 94070
- Refund Processing
Once we receive your return and confirm it meets the return conditions, we will process your refund within 5-7 business days.
The refund will be processed through the original payment method and may be delayed due to bank processing times. 4. Cost Responsibility Return shipping costs are usually borne by the customer unless the item is defective or incorrect.
For further assistance and information, please feel free to contact our customer service team.