- What materials are your hand-knitted blankets made of?
Our hand-knitted blankets are typically made from high-quality natural materials such as wool, cotton, and linen. These materials are not only environmentally friendly but also provide warmth and comfort.
- How do I wash and care for my blanket?
To keep your blanket in its best condition, we recommend hand washing or machine washing in cold water, avoiding the use of bleach. Air dry in the shade, avoiding direct sunlight to prevent fading.
- What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (such as Visa, MasterCard, American Express) and online payment platforms (such as PayPal).
- When will my order ship?
We typically process and ship your order within 1-3 business days after order confirmation. Actual delivery time depends on your location and the shipping method you choose.
- How can I track my order?
After your order ships, we will send you tracking information via email so you can track your package’s status in real time.
- What is your return and exchange policy?
If you are not satisfied with your purchase or if the product is defective, please contact us within 7 days of receiving the goods, and we will provide a return and exchange service. Please refer to our return and exchange policy for details.
- Do you offer international shipping?
Yes, we offer international shipping services. Specific shipping costs and delivery times depend on the destination.
- What should I pay attention to when purchasing blankets?
Before purchasing, please carefully review the product description and size information to ensure it suits your needs. If you have any questions, please feel free to contact our customer service team.
- Can your products be customized?
Currently, the blankets we offer are generally standard styles. If you have special customization needs, please contact us through customer service to check the feasibility.
